Benefits for Clients

  1. In 2014, DMS paid out almost 91.92% of all claims submitted, with only 1% declined due to a “Pre-Existing” medical condition or injury.
  2. Cover cannot be cancelled by the Insurer before age 65 so long as the Client continues to pay premiums, but can be cancelled by the Client at any time.
  3. Premiums on an individual Certificate cannot be increased due to any claim(s) made on that individual Certificate, only across all live policies, and only by giving 60 days notice before the renewal date.
  4. Premiums and cover can be reviewed only annually, rather than “at any time with 60 days notice” as for many ASU policies.
  5. Can cover up to the lower of 65% income or £2,500 per month.
  6. Discounted premium is offered on up to 125% of ANY regular expense including Rent or Mortgage.
  7. Monthly expenses paid from the Client’s bank account, the account of their spouse or partner, or a joint account held between them, can all be covered.
  8. Clients can protect against claim benefits being reduced due to monthly commitments ending, by Pre-Validating regular outgoings at any time, and at no increased cost. If this is done, there will be no checks on outgoings at time of claim.
  9. Exceptional value for money. Only £35.44 per month Premium for £1,000 Monthly Benefit for Accident, Sickness & Involuntary Redundancy or Business Closure, “Back to day one payable day 31”, with claim benefit payable for up to 12 months.
  10. Exceptional value for money. Only £29.08 per month Premium for £1,000 Monthly Benefit for Accident, Sickness & Involuntary Redundancy or Business Closure, “Back to day one payable day 31”, with claim benefit payable for up to 6 months.
  11. No premium loadings are applied for smoking, height/weight ratio, family medical history, geographical location, occupation or hobbies.
  12. Clients do not need to be named on the mortgage deed, rental agreement or loan agreement in order to cover mortgage or loan payments.
  13. Any regular provable monthly expense can be covered.
  14. DMS commences claim validation as soon as the application is made. Every application is underwritten individually, and if DMS is unable to offer standard terms, this is brought to the attention of the Client and the Adviser, and the Client’s instruction to proceed is awaited before the case is placed on risk. Because of this, Clients know exactly what is covered by their policy and what is not, rather than having to wait until a claim arises to find out, possibly many years later.
  15. DMS Online Customer Help Centre is available 24 hours each day and every day. Here Clients can send information to DMS, request information or ask questions from DMS, and receive replies in writing. For Clients who do not have access to the Internet, DMS Customer Helpline is available on 0800 302 9203 from 9.00am to 8.00pm on weekdays and 9.00am to 4.00pm at weekends. Our team of PA’s will take down any information or questions from the Client, and email them to DMS for action or response.
  16. Claim forms will be sent out on the day that Clients notify a claim, and Clients are encouraged to notify claims to DMS sooner rather than later.
  17. Whenever DMS improves the cover available under its policies, that improvement is added immediately to all existing policies.
  18. DMS will invite annual renewal 60 days before the renewal date, clearly setting out the cover and the premium it is offering for the next year, allowing Clients time to shop around if they wish to confirm that there is no better deal available elsewhere in the market. Unless DMS is notified that the Client does not wish to renew, renewal will automatically take place on the terms and at the premium offered, so as to ensure continuity of cover.
  19. Accident & Sickness

  20. Clients are completely clear which Pre-Existing Conditions will be excluded in the first 2 years. Unlike any ASU policy, these will be confirmed in writing on the Certificate.
  21. If there are no symptoms or treatment for any Pre-Existing Conditions in the first 2 years of the policy, they will then no longer be excluded.
  22. Allows claims for back problems without the rarely-available radiological evidence of injury required by most ASU policies. Allows such claims for 3 months before this type of evidence is asked for. Back problems, stress and depression account for over 50% of all Income Protection claims.
  23. Allows claims for depression, stress or anxiety without the rarely-available referral to a Consultant required by most ASU policies. Allows such claims for 3 months before this type of evidence is asked for. Back problems, stress and depression account for over 50% of all Income Protection claims.
  24. Daily Hospitalisation benefit of £100 for each day after 5 twenty-four hour periods as an in-patient, up to a limit of £1,000 during the life of the policy.
  25. Pays out on top of any sick pay, up to 125% of listed or Pre-Validated expenses.
  26. Pays out even if the Client is receiving full pay from work.
  27. Specifically covers injuries due to hazardous occupations, sports or pastimes. this will be confirmed as a positive endorsement on the Certificate on request.
  28. Involuntary Redundancy or Business Closure

  29. Option for short “Initial Exclusion Period” of 60 days, or none if switching cover from another insurer.
  30. If Involuntary Redundancy or Business Closure occurs during the Initial Exclusion Period or during this period the Client is made aware of this possibility and it happens later, as a claim cannot be made, cover is cancelled from inception and all premiums are refunded.
  31. If Involuntary Redundancy or Business Closure occurs during the Initial Exclusion Period or during this period the Client is made aware of this possibility and it happens later, as a claim cannot be made, cover is cancelled from inception.
  32. If Involuntary Redundancy or Business Closure occurs during the Initial Exclusion Period or during this period the Client is made aware of this possibility and it happens later, as a claim cannot be made, cover is cancelled from inception and DMS pre-pays a complete years premiums on its “Free Employment Lawyer For You” policy.
  33. Covers unemployment to become a full time Carer covered
  34. Option of Free service for Employed Clients, providing legal support for unfair dismissal, other employment law disputes, HMRC investigations or jury service. Legal expenses up to £50,000 is available.
  35. Cover continues if Client becomes a contract worker for the same employer, so long as they have been in that employment for 24 months.
  36. For Self-Employed or Controlling Directors

  37. Clients Self-Certify the affordability of their regular monthly outlay by Pre-Validating their regular monthly outlay. In the event of a claim no proof of income or expenses will be needed. If provable net profit or Director’s gross income falls, benefit will not be reduced, as explained above.
  38. Uniquely covers “Business Closure due to declining profit” and without having to declare bankruptcy, after the business has been trading for 2 years against projected income or profit.
  39. Covers Accident & Sickness up to 125% of total regular monthly outlay for the first two years trading of the business.
  40. For Advisers

  41. Advisers can discuss potential or out of the ordinary cases with DMS Underwriters, and be given guidance on what terms might be available. DMS regularly offers cover to Clients refused by other providers.
  42. If on receiving the application DMS is not able to offer cover, the Adviser will always be given the opportunity to withdraw the application so that the Client does not have to declare to any other insurer that the application to DMS was declined.
  43. Every communication passing between DMS and the Client is copied to the Adviser within 24 hours. Advisers are also told of claims being notified, accepted or declined, missed premium payments or cancellations within 24 hours.
  44. In the rare event that a Client is making a complaint against an Adviser, DMS will make its complete file on a case available to the Adviser free of charge.

DMS Agency Services Ltd trading as DMS Security Plans is authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number with the FCA is 303028. this can be checked at www.fsa.gov.uk/register/home.do.

Registered in England, Company Registration number 03762280. Our Registered Office is Martland Buildings, Mart Lane, Burscough, ORMSKIRK. L40 0SD.