Welcome to Adviser Support

 

From here you will be able to inform us of changes to your agency and request policy changes for your clients or request contact, which is often quicker than a phone call.

What you may need

In order to request policy changes or claim forms for your clients, we will need you to provide as much of the following information as possible –  your client’s certificate number, their name, date of birth and a current or previous address.

Click on the icons below for access to the forms you need.

Don’t forget to visit our new Adviser resources section.

Take a look at our new resources page

Quick Contact Form

Please complete the form below
Quick Contact - Advisers
Please give us an indication of what you would like to talk to us about.
Sending

Change Agency Details

Please complete the form below
Change Agency Details

Please outline below any changes you need to make to your agency. Leave blank if no change is required.

Bankers

Please complete this section if you have changed your bankers - after all, we'd like to pay you.

Sending

Client Forms

Policy Commencement Date

Please complete the form below
Policy Commencement Date

Your Client

Please supply your client's first and second names and EITHER their date of birth, certificate number or Postcode, so that we can identify them on our system.

Sending

Address/Telephone/Email change

Please complete the form below
Address/Telephone/Email Change

Your Client

Please supply your client's first and second names and EITHER their date of birth, certificate number or Postcode, so that we can identify them on our system.

Sending

Change Client's Employer

Please complete the form below
Change Clients Employer

Your Client

Please supply your client's first and second names and EITHER their date of birth, certificate number or Postcode, so that we can identify them on our system.

Sending

Change Client's Lender/Landlord

Please complete the form below
Change Clients Lender/Landlord

Your Client

Please supply your client's first and second names and EITHER their date of birth, certificate number or Postcode, so that we can identify them on our system.

Sending

Change Client's Name

Please complete the form below
Change Clients Name

Your Client

Please supply your client's first and second names and EITHER their date of birth, certificate number or Postcode, so that we can identify them on our system.

Sending

Change Cover Package

Please complete the form below
Change Cover Package

Your Client

Please supply your client's first and second names and EITHER their date of birth, certificate number or Postcode, so that we can identify them on our system.

Sending

Claim Form Request

Please complete the form below
Claim Form Request

Your Client

Please supply your client's first and second names and EITHER their date of birth, certificate number or Postcode, so that we can identify them on our system.

Sending

From the Blog

DMS Claims Analysis 2014 – 2016

We believe that we refuse a lower proportion of claims than any other Short Term Income Protection Provider in the UK.  In fact the number of claims that we turn down is such a small percentage that we are pleased to publish these results.  If you can find another...

read more

DMS Claims Analysis 2015

DMS CLAIMS ANALYSIS 2015 ALL CLAIMS Notified 100.00% Declined 4.55% ILLNESS or INJURY CLAIMS Notified 100.00% Declined – Not certified for period required 1.03% Declined – Pre-Existing Condition 3.09% Declined – Only had Involuntary Redundancy cover...

read more

PPI Mis-Selling

All that it takes for evil to triumph is that good men do nothing. Never was this more true than over recent years, with reference to the PPI mis-selling scandal. Regularly the media announces larger and larger funds being repaid to clients or set aside for future...

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DMS Agency Services Ltd trading as DMS Security Plans is authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number with the FCA is 303028. this can be checked at www.fsa.gov.uk/register/home.do.

Registered in England, Company Registration number 03762280. Our Registered Office is Martland Buildings, Mart Lane, Burscough, ORMSKIRK. L40 0SD.